Total Quality Management Articles

Helping you assess your organization

Our total quality management articles are written to show you why process management and automation are not enough.

To truly assess your organisation, you need to include analysis of knowledge, quality and risk management.

Together, these will help you to assess the state of your organisation and whether the Measures used relate to its Purpose.

Assessing is the moment of truth of any change programme, the A in U-A-I-P, the strategic planning model that turns command-and-control on its head and the foundation of your quality assurance process...

Understand your Purpose
Assess your Measure
Improve your Method
Plan your Future

The articles you can find here will help to reinforce the simplicity of this approach and why it makes change safe. Read total quality management articles...

And don't forget, you can add your own articles as well! Just scroll down past our musings and write your own...

Quality Management

A Decision Making Process Grid to help you manage your organisation
TQM is about making the right decisions. Use this decision making process grid to ensure that you're asking the right questions.

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