The Art of Process Mapping

An artform that aids understanding...

Process mapping is a much maligned methodology that has the capacity to change forever your understanding of your organisation.

Of course, what you choose to do with that understanding is another matter altogether. And therein lies the problem for process modelling and enterprise architecture. The results are often unpalatable so the technique is blamed. But a picture tells a thousand words...

To truly create value for your organisation, you need to blend the understanding you gain from your modelling with analysis of process behaviour and performance (statistical process control or SPC) and organisational development.

Together, these will help you to understand how the work done within your organisation relates to its Purpose.

Understanding is the foundation of any change programme, the U in U-A-I-P, the strategic planning model that turns command-and-control on its head and the foundation of your quality assurance process...

• Understand your Purpose
• Assess your Measure
• Improve your Method
• Plan your Future

The articles you can find here will help to reinforce the simplicity of this approach and why it makes change safe. Read articles on...

• Business Process Modelling
• Enterprise Architecture
• Organisational Development
• Process Behaviour and Performance (Statistical Process Control)

And don't forget, you can add your own articles as well!

Do you have an article to share?

Write Your Own!:
Simply paste your article on one of the following topics into the form at the bottom of this page and become a published author!

• Business Process Modelling / Mapping
• Enterprise Architecture
• Organisational Development
• Process Behaviour and Performance

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