Discover who has influenced our thinking

Read our source material...

We have been influenced by some of the deepest thinkers in the industry. Sometimes without knowing it!

The sites on this page have been included in our customised search results. You can access their material directly from the Search box at the bottom of every page on this site...

Being influenced is one thing. See who we're working with here.

Sites

Follow the links, read and enjoy! Or access their material directly from the Search box at the bottom of this page.

John Seddon - Vanguard Consulting
John Seddon is widely regarded as the man who re-thought Taiichi Ohno's Toyota Production System and made it "fit for service".

Friedrich Glasl - Trigon (site in German)
Dr Friedrich Glasl has done pioneering work on the stages of organisational development and conflict resolution.

John Carlisle - John Carlisle Partnerships
John Carlisle is the author, with Robert Parker, of "Beyond Negotiation" and has inspired us with his practical, people-centric approach to business transformation.

Common Themes

One thing that happens when people like you read articles we have written is that we are told, "you should talk to ..., you seem to have so much in common!" The following sources were discovered after we had written articles. But you'll see that we are working in the same direction...

Dick Lee - High-Yield Methods
Dick Lee has been working in office and service process, including considerable CRM work, for the past decade and a half.

Books

Sites are okay but there's nothing quite like sitting with a book to get your grey cells turning.

Our recommended reading list

Related Resources

Apart from those who have influenced our thinking and those we have discovered "after the fact", there are other related resources you may find interesting.

Note: we have no experience of these resources so a listing here cannot be considered an endorsement of the company behind the site. The information provided, however, is sound...

Building Requirements Consensus helps you to build consensus on your business process and software requirements with use cases. Simulate requirements so that everyone can understand them and help clarify them before implementation begins. Automatically generate test scenarios directly from the requirements. Improve outsourcing quality.

Effective CRM - helps companies bridge the gap between customer-centric business strategies and CRM software. That means developing strategies that drive software requirements and not the other way around.

Guide to Managing Change - provides guidance to tackle change head on and make the most of your life.

Strategies for Managing Change provides change management strategies, practical support for directors and guidance on how to succeed in managing change. How to realise the benefits of change.

Winning Teams - claims to measurably improve team performance inside 90 days! Whether you need to improve revenue, protect revenue or improve efficiency their integrated performance tuning programme will deliver the results you need the most.

NZ Directory - NZ Directory is a categorized New Zealand website directory and search engine aimed at businesses marketing their services and/or products online and introducing them to a purely New Zealand targeted audience.

All these sources help us to help our clients...

• Focus their change management projects
• Reduce core business process waste
• Become more client-focussed
• But above all, make change safe

Your future productivity depends on it!

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