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   <title>The Latest Articles from People and Process</title>
   <link>http://www.people-and-process.com/business-process-blog.html</link>
   <description>Latest business process articles and the Business Process Blog keeps you up-to-date with all additions and changes to the people-and-process.com Web site. Subscribe using your favourite RSS reader</description>
   <language>en-us</language>
   <category >business process</category>
   <pubDate>Sat, 01 Nov 2008 16:17:53 GMT</pubDate>
   <lastBuildDate>Sat, 01 Nov 2008 16:17:53 GMT</lastBuildDate>
   <copyright>people-and-process.com</copyright>
   <item>
    <title>Mentoring In The Workplace</title>
    <link>http://www.people-and-process.com/mentoring-in-the-workplace.html</link>
    <description>Employee mentoring programs are becoming increasingly common in both larger and smaller businesses. Just as large corporations will find that there</description>
    <pubDate>Sat, 01 Nov 2008 16:17:49 GMT</pubDate>
   </item>
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    <title>How to Increase your Organisation&#39;s Capability</title>
    <link>http://www.people-and-process.com/how-to-increase-your-organisations-capability.html</link>
    <description>How to increase your organisation&#39;s capability without increasing resources  Your staff are working overtime, financial pressures are rising and</description>
    <pubDate>Tue, 12 Aug 2008 01:29:10 GMT</pubDate>
   </item>
   <item>
    <title>Subscribe to the People and Process Newsletter</title>
    <link>http://www.people-and-process.com/people-and-process-newsletter.html</link>
    <description>Receive a monthly diet of things to think about as they relate to process modelling and change management</description>
    <pubDate>Wed, 30 Apr 2008 11:49:03 GMT</pubDate>
   </item>
   <item>
    <title>The Latest Articles from People and Process</title>
    <link>http://www.people-and-process.com/business-process-blog.html</link>
    <description>Latest business process articles and the Business Process Blog keeps you up-to-date with all additions and changes to the people-and-process.com Web site. Subscribe using your favourite RSS reader</description>
    <pubDate>Wed, 30 Apr 2008 08:49:50 GMT</pubDate>
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    <title>Your Core Business Process and Change Management</title>
    <link>http://www.people-and-process.com/index.html</link>
    <description>Removing waste from a core business process is the most cost-effective activity you can perform. But make sure that you make change safe or all your efforts will add to the waste.</description>
    <pubDate>Wed, 30 Apr 2008 08:14:30 GMT</pubDate>
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    <title>The Missing Link that is Change Management Coaching</title>
    <link>http://www.people-and-process.com/change-management-coaching.html</link>
    <description>Why change management coaching is the precursor to training and consulting</description>
    <pubDate>Mon, 07 Apr 2008 12:06:20 GMT</pubDate>
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    <title>The Process Analyst and Change Management Training</title>
    <link>http://www.people-and-process.com/change-management-training.html</link>
    <description>Put your process analysts through change management training and they&#39;ll become your most effective change agents.</description>
    <pubDate>Mon, 07 Apr 2008 11:18:58 GMT</pubDate>
   </item>
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    <title>Articles on Healthcare Risk Management</title>
    <link>http://www.people-and-process.com/healthcare-risk-management.html</link>
    <description>Free healthcare risk management articles from People and Process.</description>
    <pubDate>Mon, 07 Apr 2008 11:01:06 GMT</pubDate>
   </item>
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    <title>Counter-intuitive Change Management Articles</title>
    <link>http://www.people-and-process.com/change-management-articles.html</link>
    <description>Free change management articles from People and Process.</description>
    <pubDate>Mon, 07 Apr 2008 10:50:58 GMT</pubDate>
   </item>
   <item>
    <title>Counter-intuitive Articles on Business Process Management</title>
    <link>http://www.people-and-process.com/articles-business-process-management.html</link>
    <description>Free articles on business process management, improvement and modelling from People and Process.</description>
    <pubDate>Mon, 07 Apr 2008 10:44:39 GMT</pubDate>
   </item>
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    <title>Know of a Business Process Broken in the Health Sector?</title>
    <link>http://www.people-and-process.com/broken-business-process-health.html</link>
    <description>Everyone has a story about how a broken business process in the health sector has let them down at some time or other. Share your story here and help us help Health Sector managers put patients first.</description>
    <pubDate>Mon, 07 Apr 2008 08:36:17 GMT</pubDate>
   </item>
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    <title>Process Management Forum</title>
    <link>http://www.people-and-process.com/process-management-forum.html</link>
    <description>A safe place for process modellers and change managers to share thoughts and pose questions.</description>
    <pubDate>Mon, 07 Apr 2008 02:52:45 GMT</pubDate>
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    <title>Our Change Management Process is Second to None</title>
    <link>http://www.people-and-process.com/change-management-process.html</link>
    <description>You need a change management process that is inclusive, not exclusive. That in process oriented, not function based. And that ensures sustainable change.</description>
    <pubDate>Sun, 06 Apr 2008 10:21:00 GMT</pubDate>
   </item>
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    <title>Been messed around by your telecom provider?</title>
    <link>http://telecom.brokenprocessblog.com</link>
    <description>Tell YOUR story of how a broken business process at your local telecom provider messed you around</description>
    <pubDate>Sat, 16 Feb 2008 21:50:35 GMT</pubDate>
   </item>
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    <title>Have a horror story about Health?</title>
    <link>http://health.brokenprocessblog.com</link>
    <description>Tell you story of how a broken process at your local health care provider affected you and your loved ones.</description>
    <pubDate>Sat, 16 Feb 2008 21:50:35 GMT</pubDate>
   </item>
   <item>
    <title>The Goal of Business Process Management: Eliminate Client Waiting Time</title>
    <link>http://www.people-and-process.com/business-process-management.html</link>
    <description>Enable your business process management by  designing to demand. Subscribe and find out how!</description>
    <pubDate>Sat, 09 Feb 2008 21:36:35 GMT</pubDate>
   </item>
   <item>
    <title>Business Process Management Excellence</title>
    <link>http://www.people-and-process.com/business-process-management-excellence.html</link>
    <description>Every manager wishes that the business will grow, but when this happens, only a few know how to handle the growth in a sustainable way. Click here for tips on business process management excellence.</description>
    <pubDate>Sat, 09 Feb 2008 21:33:14 GMT</pubDate>
   </item>
   <item>
    <title>BPM Third Friday Seminar</title>
    <link>http://www.people-and-process.com/bpm-third-friday-seminar.html</link>
    <description>The BPM Third Friday Seminars will teach you counter-intuitive business process techniques on the third Friday of the month.</description>
    <pubDate>Tue, 05 Feb 2008 20:44:26 GMT</pubDate>
   </item>
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    <title>How to Register</title>
    <link>http://www.people-and-process.com/bpm-third-friday-registration.html</link>
    <description></description>
    <pubDate>Mon, 04 Feb 2008 11:31:43 GMT</pubDate>
   </item>
   <item>
    <title>How do Six Sigma and BPM Concepts Blend Together?</title>
    <link>http://www.people-and-process.com/how-do-six-sigma-and-bpm-concepts-blend-together.html</link>
    <description>This is an article I published recently to test people&#39;s thoughts on BPM and Six Sigma.  What do you think about it? Does it make sense to you?  ---</description>
    <pubDate>Mon, 04 Feb 2008 07:34:41 GMT</pubDate>
   </item>
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    <title>The Differentiation Phase and its Crisis</title>
    <link>http://www.people-and-process.com/differentiation-phase.html</link>
    <description>Just as children grow through puberty and into adolescence. Organizations enter their differentiation phase.</description>
    <pubDate>Sat, 19 Jan 2008 19:02:33 GMT</pubDate>
   </item>
   <item>
    <title>Thank you for your subscription to the People and Process Newsletter</title>
    <link>http://www.people-and-process.com/people-and-process-newsletter-thankyou.html</link>
    <description>Thank you for agreeing to receive a monthly diet of things to think about as they relate to process improvement and change management</description>
    <pubDate>Sat, 19 Jan 2008 19:02:32 GMT</pubDate>
   </item>
   <item>
    <title>Confused About Change Management Models?</title>
    <link>http://www.people-and-process.com/change-management-models.html</link>
    <description>If you&#39;re thinking of modelling your organisation, start with the best of all change management models. It is robust, comprehensive. And gives structure to chaos.</description>
    <pubDate>Sat, 19 Jan 2008 19:02:31 GMT</pubDate>
   </item>
   <item>
    <title>Thank you for Reporting That Bug!</title>
    <link>http://www.people-and-process.com/Bug_Report-thankyou.html</link>
    <description>Thank you for reporting that bug! Don&#39;t forget to subscribe to our monthly newsletter.</description>
    <pubDate>Sat, 19 Jan 2008 18:45:23 GMT</pubDate>
   </item>
   <item>
    <title>The Associative Phase</title>
    <link>http://www.people-and-process.com/associative-phase.html</link>
    <description>The associative phase of an organization&#39;s development is the culmination of many years&#39; effort.</description>
    <pubDate>Sat, 19 Jan 2008 18:45:20 GMT</pubDate>
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    <title>Six Sigma Process Improvement</title>
    <link>http://www.people-and-process.com/six-sigma-process-improvement.html</link>
    <description>Thinking about using Six Sigma for process improvement in your service organisation? Here&#39;s why you need to think again.</description>
    <pubDate>Fri, 11 Jan 2008 19:32:35 GMT</pubDate>
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    <title>A Business Process Improvement Tool that&#39;s Fit for Purpose</title>
    <link>http://www.people-and-process.com/business-process-improvement-tool.html</link>
    <description>Once you move beyond a few flow diagrams and org charts, you need to consider a fit-for-purpose business process improvement tool.</description>
    <pubDate>Fri, 11 Jan 2008 09:16:14 GMT</pubDate>
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    <title>Change Management Tools</title>
    <link>http://www.people-and-process.com/change-management-tools.html</link>
    <description>change management tools</description>
    <pubDate>Thu, 10 Jan 2008 06:57:00 GMT</pubDate>
   </item>
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    <title>Business Process Management Tools: Read Unusual Articles</title>
    <link>http://www.people-and-process.com/business-process-management-tools.html</link>
    <description>Looking for unusual articles on business process management tools? Click here to read. And be stimulated.</description>
    <pubDate>Thu, 10 Jan 2008 06:48:43 GMT</pubDate>
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    <title>Do Productivity Tools really increase productivity?</title>
    <link>http://www.people-and-process.com/productivity-tools.html</link>
    <description>Have your say on productivity tools. Do they increase productivity or not?</description>
    <pubDate>Thu, 10 Jan 2008 06:45:51 GMT</pubDate>
   </item>
   <item>
    <title>Knowledge Management and Business Processes</title>
    <link>http://www.people-and-process.com/knowledge-management.html</link>
    <description>Looking for unusual knowledge management articles? Click here to be stimulated.</description>
    <pubDate>Thu, 10 Jan 2008 06:38:44 GMT</pubDate>
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   <item>
    <title>Read Risk Management Articles</title>
    <link>http://www.people-and-process.com/risk-management.html</link>
    <description>Looking for unusual risk management articles? Click here to be stimulated.</description>
    <pubDate>Thu, 10 Jan 2008 06:36:57 GMT</pubDate>
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    <title>Read Quality Management Articles</title>
    <link>http://www.people-and-process.com/quality-management.html</link>
    <description>Looking for unusual quality management articles? Click here to be stimulated.</description>
    <pubDate>Thu, 10 Jan 2008 06:31:56 GMT</pubDate>
   </item>
   <item>
    <title>Read Productivity Articles</title>
    <link>http://www.people-and-process.com/productivity.html</link>
    <description>Looking for unusual productivity articles? Click here to be stimulated.</description>
    <pubDate>Thu, 10 Jan 2008 06:27:25 GMT</pubDate>
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    <title>Read Change Management Articles</title>
    <link>http://www.people-and-process.com/change-management.html</link>
    <description>Looking for unusual change management articles? Click here to be stimulated.</description>
    <pubDate>Thu, 10 Jan 2008 06:13:16 GMT</pubDate>
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    <title>Use Business Process Modeling to Align IT with Your Business</title>
    <link>http://www.people-and-process.com/what-is-business-process-modeling.html</link>
    <description>Business process modeling takes you from process mapping to organisational cartography. It&#39;s enterprise architecture with movement.</description>
    <pubDate>Thu, 10 Jan 2008 06:05:04 GMT</pubDate>
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    <title>What is Business Process Improvement?</title>
    <link>http://www.people-and-process.com/what-is-business-process-improvement.html</link>
    <description>Are you trying to make sense of all the literature on business process improvement? Here we outline a few simple steps to understanding it all.</description>
    <pubDate>Thu, 10 Jan 2008 05:42:23 GMT</pubDate>
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    <title>Business Process Consulting - Telecom Fiji</title>
    <link>http://www.people-and-process.com/business-process-consulting-telecom-fiji.html</link>
    <description>Not sure what sort of business process consulting you need? Read what the CEO of Telecom Fiji had to say about our intervention.</description>
    <pubDate>Wed, 09 Jan 2008 13:21:58 GMT</pubDate>
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    <title>Business Process Consulting: Our Clients</title>
    <link>http://www.people-and-process.com/business-process-consulting-clients.html</link>
    <description>Read what our clients have to say about our business process consulting.</description>
    <pubDate>Wed, 09 Jan 2008 13:13:30 GMT</pubDate>
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    <title>Decision Making Process Grid</title>
    <link>http://www.people-and-process.com/decision-making-process-grid.html</link>
    <description>Make your strategic decisions using our decision making process grid.</description>
    <pubDate>Wed, 09 Jan 2008 12:56:41 GMT</pubDate>
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    <title>A Definition of Organizational Development Lifecycle</title>
    <link>http://www.people-and-process.com/definition-of-organizational-development.html</link>
    <description>Organizations are like people, they age. Use this definition of organizational development lifecycle to help your organization age gracefully.</description>
    <pubDate>Wed, 09 Jan 2008 12:41:12 GMT</pubDate>
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    <title>The Sitemap for People and Process</title>
    <link>http://www.people-and-process.com/ppl-sitemap.html</link>
    <description>This page is the automatically generated sitemap of people-and-process.com. You&#39;ll find every page on the site listed here, viewable as Outline, Table or List</description>
    <pubDate>Wed, 09 Jan 2008 03:24:22 GMT</pubDate>
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   <item>
    <title>Read Free Articles from People and Process</title>
    <link>http://www.people-and-process.com/people-and-process-articles.html</link>
    <description>Free articles from People and Process on business process management, improvement and modelling. Change and Risk Management and Organisational Development.</description>
    <pubDate>Mon, 07 Jan 2008 08:01:39 GMT</pubDate>
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    <title>Change Management Strategy</title>
    <link>http://www.people-and-process.com/change-management-strategy.html</link>
    <description>Read why business process modeling plays an integral part in your change management strategy.</description>
    <pubDate>Sun, 06 Jan 2008 21:08:17 GMT</pubDate>
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    <title>BPM at the end of 2007</title>
    <link>http://www.people-and-process.com/bpm-at-the-end-of-2007.html</link>
    <description>This article appeared in the BPMTrends Newsletter on 19 December 2007.  What do you think of its analysis? ---- BPTrends has just completed our annual</description>
    <pubDate>Sun, 06 Jan 2008 09:46:41 GMT</pubDate>
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    <title>Share YOUR Business Process Story</title>
    <link>http://www.people-and-process.com/business-process-story.html</link>
    <description>Everyone has a story about how a business process worked or didn&#39;t work for them. Broken business processes let us down at some time or other. Fixed processes increase customer satisfaction. Share your story here.</description>
    <pubDate>Sun, 06 Jan 2008 09:26:36 GMT</pubDate>
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    <title>Who is People and Process Limited? What do they do?</title>
    <link>http://www.people-and-process.com/people-and-process-company.html</link>
    <description>People and Process Limited makes change safe. They are your partner in aligning process and structure with strategy and mission.</description>
    <pubDate>Sun, 06 Jan 2008 03:00:42 GMT</pubDate>
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    <title>Business Process Training</title>
    <link>http://www.people-and-process.com/business-process-training.html</link>
    <description>What business process training can you expect from People and Process Limited</description>
    <pubDate>Sun, 06 Jan 2008 02:41:49 GMT</pubDate>
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    <title>Invisible Business Process Consulting</title>
    <link>http://www.people-and-process.com/business-process-consulting.html</link>
    <description>One client at a time, left autonomous is our modus operandi. We call it invisible business process consulting.</description>
    <pubDate>Sun, 06 Jan 2008 02:41:48 GMT</pubDate>
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    <title>Read Strategic Management and Planning Articles</title>
    <link>http://www.people-and-process.com/strategic-management-planning-articles.html</link>
    <description>Looking for unusual strategic management and strategic planning articles? Click here to read.</description>
    <pubDate>Sat, 05 Jan 2008 18:26:00 GMT</pubDate>
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